Sarah Bernhard

I am an Experience Strategist. I collaborate with marketing, product and service teams, digital agencies, and decision-makers. My focus is making complex, specialist, or technical work accessible to the people who need to understand it.

What I offer

As an Experience Strategist, I support my clients in building holistic, customer-centric approaches to product design and service development.

As a UX Practitioner, I help teams kickstart through thoughtful, well-structured concepts. I create product and experience strategies that connect business goals to customer desire to create impactful, relevant solutions.

  1. User Interviews
  2. Information architecture
  3. Experience Research
  4. User Experience Design
  5. Customer Journey Mapping
  6. Content Audits
  7. Editorial Concept Development
  8. Empathy Mapping

How I work

I consider myself a problem solver. I started my career in advertising and digital agencies, where I learned how to structure information, understand people, and work on overlapping fast-paced projects with fast-moving milestones. By connecting UX design to strategic thinking I have developed a flexible and pragmatic approach. I am focused on delivering high-quality solutions that drive progress, support the team, and address the actual problems.

Whom I worked with

Over the years, I have had the opportunity to work with a wide range of agencies, studios and companies of all sizes from various backgrounds and industries.

    • BMW
    • Google
    • Lexware
    • Mercedes-Benz
    • Skôda
    • Sportfive
    • Volkswagen
    • Goodmates
    • Jung von Matt
    • Peter Schmidt Group
    • Thjnk
    • Sinnerschrader/Accenture
    • deepblue
    • acb.studio

I am frequently brought in to guide teams through complex challenges, define strategic direction, and offer support during critical stages of a project. Creativity and passion and drive. Personality, humility and dedication. Trust and accountability and absolute interest in the outcome.

Sounds familiar? Let’s connect!

Send me an email

Also, let’s connect on LinkedIn.